Global Link provides executive level consultation and design services to business decision makers including guidance on equipment, software, programs, staff/equipment integration, customer contact, ROI and budgeting. Global Link can manage the installation, upgrade, renovation, and relocation of your voice, data, audio and video functions.
Consulting and Project Management
Global Link executives have tremendous technology knowledge and experience that we bring to every client project. Each assignment is met with a dedicated commitment and pragmatic approach that makes every solution unique to the challenge being presented. Our solutions have always been on-time and under budget as we effectively manage people, dates, deadlines, deliverables and expectations for every client project. Learn more
Contact Center
Global Link has a unique expertise with Contact Centers having introduced robust voice and data solutions into many Contact Centers both internal and stand-alone services that cater to the needs of many clients. We have an unmatched knowledge in the specific needs of Call Center operators and we are available to introduce the best approaches for your specific needs. Learn more
Scope of Projects
Years of experience allow us to guide you through your communications projects and provide a solution that will help improve productivity while reducing costs. Global Link is singularly focused on what solution will work best for you and not “pushing” any one product or service. Our past experience in a wide variety of industries and our full service abilities to plan and install (on a timely basis) ensure your communication solution will significantly benefit your business. Learn more
Software Development
Utilizing the extensive backgrounds of our executive leadership, Global Link offers you the opportunity to develop customized software to convert existing programs to a solution that directly addresses challenges that you are facing on a daily basis. Our understanding of organizational structure along with wide ranging experience with software code allows us to develop software solutions for your company at an affordable cost. Let us show you how our software development team can help you address your business needs. Learn more
Technology Relocation
Global Link has a dedicated team of relocation experts to manage all aspects of your technology relocation. Without proper planning there is a significant risk that your business operations could be interrupted during the relocation. Global Link understands the need for your business to stay connected through voice and E-mail during your relocation, we offer planned solutions to minimize or negate downtime so you do not miss customer interactions. Learn more
Vendor/Service Selection
Global Link assists in the selection of the best vendor for equipment and services based exclusively on your communications needs. Through an analysis of your needs and current infrastructure, we can narrow down the options and establish contact with the companies providing the top available solutions. The Global Link approach will organize and prioritize the solution requirements for your specific needs and direct the top companies to tailor their offering to what would work best for your company. Learn more
Voice and Data Integration
Voice and Data communication can effectively be integrated to provide tremendous solutions for your business. Technology solutions available in both premise and cloud based systems have been designed to work seamless if properly designed and installed. Global Link has the knowledge, experience and capabilities to help you determine the optimum integrated solution to match the communications needs for your business functions. After determining your objectives, we can develop a comprehensive voice and data solution for your company and provide all of the installation and coordination necessary to easily operate on a daily basis.
Voice and Data Assessments
Global Link often performs audits and assessment of phone systems to determine the effectiveness and efficiency of the services. The assessment can include a complete reconfiguration of the phone system to maximize the productivity at the best price. Global Link makes vendor neutral recommendations based upon your needs and is the best combination of products and services. Any company that is evaluating expenses in search of ongoing cost savings can benefit from a phone network audit. Learn more
