Global Link Communications was one of the pioneers in utilizing IVR, having implemented a wide array of applications to solve the communications needs of our clients. Our customized solution development is uniquely focused on the needs of your business and can be implemented with either onsite or offsite programs.
As the technology has developed and been applied to many different business settings there is a realization that IVR can provide 24/7 answers to common questions, reduce staffing needs and increase customer satisfaction.
Some of the past Global Link IVR projects that provided efficient, effective customer interaction management include:
Voice solutions utilize a wide range of features and technologies that Global Link can integrate with data programs to provide a completely automated solution for your business. Additional IVR solutions are available through cloud based providers that Global Link can integrate into your customer database to provide an IVR solution to meet your business needs.